CIO DACH Summit | 24 Nov, 2020 | Virtual Summit - Real-time Online Conversations

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Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, November 24, 2020 - CIO DACH Summit

9:15 am - 9:30 am

Welcome Registration & Opening Remarks

 

9:30 am - 10:00 am

Keynote Panel

Steering Cultural Change

An IT executive's role, goals and objectives have drastically changed over the years. Most leaders supervise teams and units beyond their IT department. Due to these changes in responsibilities, their success is measured in greater business metrics. As a result, these roles have become both more attractive and more demanding. 

Takeaways: 

  • What are the significant changes regarding the role of the IT Executive 
  • How to keep up with the changing requirements
  • How to properly measure an IT executive's success 

 

10:00 am - 10:30 am

Keynote Presentation

2020 Focus: The People

Successful IT executives focus on the people. Leaders need to become more of a trusted advisor. It's important for IT executives to partner with UX, HR and employee experience teams to aid with the shift in workforce dynamics, like emerging technologies or AI interactions.

Takeaways

  • IT executives need to focus on software user
  • Employee training is critical to software success
  • Leadership should be as fluent in new technology as end-users

 

10:30 am - 10:50 am

Executive Exchange

 

Think Tank

Bring Your Own?Enhancement

Over the next 5 years, it's forecasted that roughly 30% of enterprises will augment BYOD policies to include ?bring your own enhancement? (BYOE). It will be tempting for IT to try and regulate or control human augmentation technology, but the real focus should be to exploit the employee's interest in BYOE to advance the business. Some manufacturing companies are currently using wearables to promote worker safety. Companies in both travel and healthcare industries are using these devices to boost productivity. With these technologies constantly evolving, organizations should contemplate how these enhancements can be leveraged in both the personal and professional lives of the workforce. 

Takeaways 

  • BYOE Technology is set to expand 30% in the next five years 
  • How to encourage employees to use AI? 
  • Can IT completely regulate Augmented Technology?

 

10:50 am - 11:10 am

Executive Exchange

 

Thought Leadership

Emerging Tech Offering Changes to the Workforce Landscape

Emerging Tech Offering Changes to the Workforce Landscape The barriers are falling. Thanks to AI and AR, it's projected that we will see a dramatic rise in the hiring of people with disabilities. As of right now, roughly 30% of the American workforce is represented by individuals with disabilities. A large amount of the talent pool that has been unexplored at a time when there is a scarcity in available talent. These opportunities will bring about necessary changes in the organization ranging from the culture to the technical aspects. Food for thought: companies that employ disabled individuals hold an 89% higher retention rate, 72% rise in production and a 29% increase in profitability. 

Takeaways 

  • AR and AI will open the door for more employment opportunities for disabled people New positions and technologies will alter organizational structure   
  • AI and AR will effect hiring standards in the future

 

11:10 am - 11:30 am

Executive Exchange

 

Think Tank

Hyper-personalization: Using AI to Drive the Bottom Line

How organizations connect with and influence the customer is set for dramatic changes: AI identification of emotions will be the driving force behind many advertisements; the rise in popularity of wearables that track user's habits, locations and biometrics will enable detection of customer emotions and reactions; environmental and behavior indicators enable companies to establish a much deeper level of hyper-personalization within the customer's experience. Companies that successfully apply these trends to gather and make use of data will increase sales and drive revenue, but there is a new industry standard for also being hyper-transparent with consumers about the data that is being collected and how it is being used. 

Takeaways: 

  • How AI has become a critical part of the advertising industry 
  • How emotional prediction technology will help companies hyper-personalize their offerings 
  • What companies need to consider to succeed in balancing hyper-personalization with being more transparent about data collection
 

11:30 am - 11:50 am

Executive Exchange

 

Executive Boardroom

The Internet of Things (IoT) Meets the Internet of Behaviors (IoB)

We are approaching a point where individual activities tracked by IoT devices and systems will be recorded digitally by an ?Internet of Behaviour? (IoB) to influence benefits and service eligibility for people across the world. The idea behind IoB is to be able to digitally link a person with their actions. For example, connecting your identity by way of facial recognition with an activity such as renting a car will be tracked digitally. In addition, IoB will also be used to influence specific behaviours. For example, Progressive's Snapshot and Allstate's Drivewise offerings monitor and record a driver's behaviours and in turn offer higher or lower rates based upon those behaviours. However, there have been concerns raised over the ethical implications of spreading this technology to social services (i.e. schools or assisting living) attempting to compensate or discipline certain behaviours. 

Takeaways 

  • The internet of behaviours is a digital replication of consumers' actions 
  • Facial recognition software will be used for everyday verification 
  • There are many concerns regarding the ethics of IoB, are they valid? 

Executive Boardroom

The Expansion of Blockchain

Blockchain technologies are being used today by organizations across all industries around the world. AIG has deployed blockchain technologies as a means of saving costs and increasing transparency, while De Beers is using it to track the importation and sale of diamonds. Next on the list: content authentication. Outside of legitimate news, technology is being used to generate believable fake audio and video. Fake news has been around forever, but the rise of social media has brought forth social media bots that have greatly accelerated the rate at which fake news is spread. Organizations and governments can use blockchain technology to authenticate content and counter against deep fake technology. By doing so, an unchangeable and shared record of content is created that is viewable to consumers. 

Takeaways 

  • Blockchain technology has countless applications 
  • Can blockchain be deployed to combat deep fake video and audio content? 
  • Demystify blockchain and how to implement it 

 

11:50 am - 12:10 pm

Executive Exchange

 

Think Tank

Accelerating Transformation Through Crisis

In this interactive presentation we will explore how crisis like COVID-19 can help to accelerate transformation. Drawing on real-world examples from Wiley as well as other companies across multiple industries we will look at short- and long-term transformation opportunities. This talk will also draw on the experience of remote-first companies to examine the future of work in a post-COVID world. 

Key takeaways:  

  • Learn from other companies about how they have responded to the COVID-19 crisis. Key challenges and how they were addressed. 
  • Look at how crisis such as COVID-19 can accelerate transformation. 
  • Examine learnings from remote-first companies to envision options for the future of the workplace.
 

12:10 pm - 12:30 pm

Executive Exchange

 

Thought Leadership

Data 2020, Fueling AI

This year will offer a wake-up call for many, as the overall cost of getting data wrong will be realized. Chief Data and Analytics Officers (CDAOs) and CIOs focusing on AI will rest assured knowing their teams have what they need when it comes to data. One of the major obstacles is sourcing data from a complex portfolio of applications and convincing gatekeepers to say yes. Effectively using intelligent automation will require compelling efforts in data cleansing, integration, and management that IT will need to support. Correcting previous data issues in legacy systems can be a considerable hurdle to leap, especially for larger enterprises. Top organizations will increase, and possibly double, their data strategy budget. 

Takeaways 

  • Mishandling data comes at a huge financial cost 
  • AI offers more predictable means of safeguarding data 
  • IT teams will need to be effective at cleaning and organizing data 

 

12:30 pm - 12:50 pm

Executive Exchange

 

Think Tank

How Deep and Shallow Learning Can Work Together to Create Cost Savings

Applying artificial intelligence to patient data enables efficiencies and better outcomes for its Medicaid patients. For all the hype and excited pronouncements about the impacts it can have driving healthcare efficiencies, artificial intelligence is still not deployed as widely (or wisely) as it could be.But many health systems are working in earnest to roll out AI-driven analytics projects â?" even if their particular payoff isn't quite yet in sight â?" with the understanding that the technology is evolving at a dizzying pace, and big improvements could be just around the corner. 

Takeaways:  

  • Potential for AI and machine learning for better population health outcomes 
  • Utilizing shallow learning â?"gain similarly useful insights from smaller data sets with less heavy lifting than we are using with deep learning 
  • Predicting hospitalization, emergency room use, or predicting high-cost patients versus low-cost patients â?" 
  •  Predicting the risk for the populations we are managing.

 

12:50 pm - 1:05 pm

Closing Remarks